Shipping policy

Shipping Policy

FireworksCanada.shop

OVERVIEW

This Shipping Policy applies to all orders placed on FireworksCanada.shop, operated by 9485-0583 QUÉBEC INC.

We currently ship within Canada only.

ORDER PROCESSING

Orders are typically processed within 1 to 3 business days, excluding weekends and holidays. Processing time refers to order preparation and does not include transit time.

Orders may require additional verification before shipping. In such cases, processing times may be extended.

SHIPPING METHODS

Shipping methods, carriers, and delivery options are displayed at checkout and may vary depending on destination, product type, and regulatory requirements.

Fireworks and related products are shipped in accordance with applicable Canadian transportation and safety regulations.

DELIVERY TIMES

All delivery times provided are estimates only and are not guaranteed.

Delivery delays may occur due to carrier issues, weather conditions, remote locations, regulatory inspections, or circumstances beyond our control.

SHIPPING COSTS

Shipping costs are calculated at checkout based on order weight, destination, carrier rates, and product type.

Shipping fees are non-refundable once an order has been shipped.

ADDRESS ACCURACY

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for delays, lost shipments, or additional fees resulting from incorrect or incomplete addresses provided at checkout.

RESTRICTED AREAS

Some products may not be available for delivery to certain provinces, territories, or municipalities due to local regulations.

Orders placed in restricted areas may be cancelled or modified at our discretion. In such cases, customers will be notified and refunded if applicable.

HAZARDOUS MATERIALS

Fireworks and pyrotechnic products are classified as hazardous materials and are shipped in compliance with Canadian transportation regulations.

Additional handling time or carrier restrictions may apply.

RISK OF LOSS

Title and risk of loss pass to the customer once the order is transferred to the shipping carrier.

LOST OR DELAYED SHIPMENTS

Once a shipment is in the carrier’s possession, delivery issues such as delays or loss are the responsibility of the carrier.

We will assist customers in filing a carrier claim when applicable, but we are not responsible for carrier delays or errors.

UNDELIVERABLE PACKAGES

If a package is returned to us as undeliverable due to incorrect address, refusal, or failed delivery attempts, additional shipping fees may apply before reshipment.

ORDER TRACKING

Tracking information will be provided by email once your order has shipped, when available.

CONTACT INFORMATION

FireworksCanada.shop
Operated by 9485-0583 QUÉBEC INC
Email: shop@fireworkscanada.com